|
|
| Recreation Department |
| Online Registration Instructions |
 |
|
The City of Kettering Parks, Recreation and Cultural Arts Department is pleased to introduce WebTrac Online registration. This system will enable you to register online for programs and activities offered by our department. If you have any questions, please call us at 937.296.2587 or email us at registration@ketteringoh.org.
Before you can use the system, you must have registered with us in the past. If you have not registered with us in the past, please call us at (937) 296-2587 or visit one of our facilities (Kettering Recreation Complex, CIL Senior Center, Rosewood Arts Centre) to be assigned a user ID and password. Proof of residency is required to receive resident rates for registration. You must be at least 18 years of age and have a valid credit card to process registration online. If you do not have a credit card, a household credit can be established through payment at one of our facilities prior to registration.
|
|
Step 1 – Finding Your Household ID Number
 |
The first time you login, your user name is your household ID number and your password is your home phone number (10 digits, no spaces or dashes). |
|
To find your household ID number, look at your current activity pass or customer receipt. |
|
The household ID number is a one- to five-digit number – excluding the last two digits and any zeros which precede the whole number. Don’t use dashes or spaces. |
|
On your customer receipt, the household ID number appears in the upper left hand corner just under the Receipt # and Payment Due Date information. |
|
Enter your Household ID Number and your password and click the SIGN IN button. |
|
|
|
|
|
|
|
The first time you login to the system, you will be prompted to change your password. On this screen you can change your user name and password. You can also set security questions that will be asked if you forget your password. Enter the information and click the SUBMIT button. This information can be edited later under the My Account link on the main page. |
|
|
|
|
|
Step 2 – Shopping for classes
|
Once you have logged in to the system, you are ready to begin shopping for classes. Begin by clicking the SHOP link then click ACTIVITY ENROLLMENT. |
|
If you know the activity registration number...
If you know the activity registration number you wish to register for, enter it in the box along with the section information
(for example, 410200-A is Tiny Tot Swimming for the Fall).
Once you have selected the class you wish to enroll, select the appropriate family member to enroll in the class. |
|
|
|
|
|
|
If you are not sure of the registration number...
If you are not sure of the registration number, you may search for classes by Activity Type (Swimming Classes and Programs, Skating Classes and Programs, etc.) by clicking the ACTIVITY TYPE link. |
|
|
|
|
|
|
The system will also search for classes by age, gender, start and end date, time of day, day of week, or keyword. Click the SEARCH button to enter the search criteria. |
|
|
|
|
|
|
Once you have found the class, click the class number link and selected the appropriate family member to enroll in the class. |
|
Please help us track our marketing efforts by entering how you heard about the class. |
|
Click the ADD TO CART link to add the class to your shopping cart. |
|
After clicking the ADD TO CART link, a Release of All Claims and Promise Not To Sue will appear. Read through the information carefully and click the appropriate button at the bottom of the page. By clicking the “Yes, I Agree” button, the registration process will complete. If you click the, “No, I do not” button, the class will not be added to your shopping cart. |
|
|
|
|
|
|
A message will then appear stating you have been added in the class. You will also be asked if you would like to enroll is other classes. You may continue registering for classes following the same information from above. |
|
|
|
|
|
Step 3 – Checkout
|
You must proceed to checkout to complete the transaction or you will not be registered for the class. You may either click the CHECKOUT link or if you are viewing your Shopping Cart, click the PROCEED TO CHECKOUT link. |
|
The Shopping Cart will display all the classes you selected. If you are satisfied, click the PROCEED TO CHECKOUT link. |
|
Enter your 16-digit credit card number with no spaces or dashes, and then enter your 4-digit expiration date (i.e. 0506 for May 2006). |
|
Review your billing information and click on the GO button to begin the payment authorization process. Please be patient! Clicking the GO button more than once may result in you being charged multiple times. |
|
Once the payment is authorized, your receipt will appear in your browser. You can print (printer icon) and/or save (disk icon) your receipt for your records. |
|
Once you have closed the receipt, your transaction is complete. At this point, you may select from three options: BACK TO OUR HOMEPAGE, MORE SHOPPING, or FINISHED. |
|
|
 |
|
To print receipts from the WebTrac system,
you need to have Adobe Reader installed on your computer.
You can download the program for free here. |
|
|
